Slide Frequently Asked Questions Plan, Payments and Trial

How does my one month trial work?

With the free trial, you can have unlimited access to Insights Work at no charge for 10 days. You even get free email support in case you have questions about setting up your account.

After your trial is up, you can choose from one of several paid plans. If you’re not ready to subscribe, no problem. Your personal information, candidate and employee information and all other data will be securely stored in case you decide to upgrade later on.

Is my credit card information secure?

Insights Work protects your personal information. For security of transactions, we use the Secure Sockets Layer (SSL) protocol, which encrypts any information such as credit card number and billing information that you send us electronically.

The encryption process protects your information by scrambling it before it is sent to us from your computer. In addition, your data is backed up automatically and is accessible from any device, so you can always stay connected and up-to-date.

What kind of benefits do you offer in the custom plan?

If you don’t find a package that quite fits what you need, we are happy to create a tailored plan for you that could include things like custom role benchmarks, additional users, and custom advanced reporting.

What’s the difference between the packages?

Each business plan has all the same features and benefits. The only 2 differences between packages is how many paid users will have full access to the platform and insights, and then how many employees or candidates you can profile and put through the system.

Can I cancel anytime?

Yes, you cancel at any time without penalty or hassle. If you prepaid for a year, we’ll refund any unused months.

When is my credit card processed?

Your credit card will be automatically processed at the end of your 10-day trial

What’s your refund policy?

Our refund policy is simple: If you’re ever unsatisfied with our platform for any reason, just contact our support team and we’ll take care of you.